Infinite Mile Warranty | Blog | Tesla Motors. Tesla Motors just extended its warranty on its Model S, its best-selling car, to eight years–and infinite miles. That means the warranty now extends to the end of the eighth year after purchase. Period. No matter how far you drive. No matter how many people own the […]
Check out Our Lighter Side. I can’t decide whether this is courage or not. If you click the link, you’ll find an exchange unlike any you’ll find today, at least between a business and a customer: a fan–a season ticket holder, no less–wrote a letter to the Cleveland Browns organization in 1974 complaining, of all […]
When the Truth Is Your Only Chance « Peter Bregman. Peter Bregman is a business writer who does a lot of work for the Harvard Business Review (warning: link will take you to one of those annoying “skip this screen” ads before you can read the article). This article says a lot of the things […]
Seth’s Blog: Perfection or exploration. If you are in business on the web (or anywhere else), and you don’t know Seth Godin, you need to get to know him. He is probably the Internet’s foremost marketing genius–but his work really isn’t about marketing. It’s about producing great work, surprising and delighting your customers, making whatever […]
Courage isn’t always easy to find in business, whether you’re looking among individual contributors or managers. After all, we’re taught from a young age to keep our mouths shut, follow directions, stay in line, wait for permission. Much easier just to follow the rules and let others take risks than to take them ourselves–we gotta […]